We aim to dispatch orders from our warehouse in one business day from time of purchase, although this can be delayed due to item availability or seasonal backlog. 

Please note: we only ship within the United Kingdom.

Estimated shipping times are between 2-5 business days.

 

TRACKING

Shipping confirmation emails are sent upon dispatch with order tracking details.  Contact us for more information.

CANCELLATION

Unfortunately due to the automation of our systems, we are unable to cancel online orders. If it’s already gone don’t worry, you can return the unopened product immediately after you have received it and we will process the refund when we receive it, on the same payment method used to purchase it.

Shipping fees are non-refundable and you will be responsible for return postage. You might receive multiple packages for big orders so when your first package arrives and not everything is in there, hold off because another package is not too far away.

Take the weekend off, we do! So, if you order Friday after 12pm EST or on Saturday or Sunday please keep in mind that we can’t process your order until the following Monday.